Melanie Pires

Fluent in Cape Verdean Creole, Melanie leverages her linguistic skills to better serve and connect with our diverse community, enhancing our firm’s ability to assist a broader range of clients effectively. In her role at Silva Santos PC, Melanie manages a variety of critical administrative and legal tasks. She is often the first point of contact for our clients, ensuring their initial experience is welcoming and efficiently handled, from answering phones to responding to emails. Her ability to communicate effectively with clients, attorneys, court personnel, and insurance companies is fundamental to our department’s success.

Melanie’s responsibilities also include scheduling meetings and appointments, drafting correspondence and legal documents, managing comprehensive case files, and meticulously maintaining our electronic filing systems.
Additionally, Melanie plays a crucial role in the personal injury department by requesting and obtaining necessary medical records and bills, and assisting in the preparation of detailed settlement demands. Her thoroughness and proactive approach not only support our lawyers but also directly contributes to the positive outcomes for our clients.