Team Member

Melanie Pires

Vera Santos

Case Manager

774-297-7311

vera@ssantoslaw.com

Vera is a dedicated Case Manager in the Personal Injury Department at Silva Santos, PC, where she works closely with clients throughout every stage of their claims. With a compassionate and client-focused approach, Vera assists clients with medical treatment coordination, case updates, document collection, and communication with insurance companies and medical providers to help ensure each case progresses efficiently and smoothly.
Her background in customer service and administrative support has equipped her with strong organizational skills, attention to detail, and the ability to effectively manage fast-paced situations while providing exceptional support to clients during difficult times. Vera is passionate about helping injured individuals navigate the legal process and takes pride in building meaningful relationships with clients by providing consistent communication and guidance.

Vera’s professionalism, adaptability, and commitment to client care make her a valuable member of the Silva Santos, PC team. Outside of work, she enjoys spending time with family and friends, exploring new activities, and finding opportunities to create lasting memories with her loved ones.